FAQs

Frequently asked questions

 

How do I contact you?

You can send us an email at info@teeandingbridal.com.au and we will respond to you within 24 hours. Alternatively you can give us a call on 0491 654 528.

 

Do you ship internationally?

Tee & Ing Bridal ships worldwide at a flat rate of $100, this excludes import duties, taxes and custom charges which will be the responsibility of the buyer

 

How long does it take to fabricate a wedding dress?

Our current lead time is ten months, however it may be sooner than this depending on many variables.

 

Do you do rush orders?

Yes, we do! However this will need to be approved by our Tee & Ing Bridal Team at an additional rush order fee, please contact us at info@teeandingbridal.com.au

 

Do you have any other styles other than the ones already listed on the website?

We strongly believe in quality over quantity, offering only the very best pieces that match our high standards so we keep our range limited by choice.

 

Can I try on the dresses?

You sure can! You can book an appointment at our home studio to try on the wedding dress for your peace of mind.

 

What if I change my mind?

Our Tee & Ing Dresses are made to order specifically for you, so unfortunately we do not refund due to change of mind or the reasoning “the dress doesn’t suit you”.

 

What payment options do you accept?

We accept PayPal, Visa, Mastercard & Amex.